Refund & Exchange policy.
RETURN AND EXCHANGE POLICY
Our policy lasts 20 days from delivery. If 20 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate your return, please email:
Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 working days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Exchanges
We only replace items if they are untouched and not been used.
To return your product, costs will be covered by you.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Please send tracking for all returns. We don’t guarantee that we will receive your returned item.